NUMBER ONE PRIORITY, OUR CLIENTS
Grupo Chapín has been transporting passengers for 40 years, adapting to their specific needs and requirements and guaranteeing maximum efficiency and professionalism as evidenced by our fleet of some of the most modern 9- to 70-seater coaches, minibuses and VIP vehicles. The average age of our vehicles is under 4 years and they are under the watchful eye of our highly-qualified team of professionals.
All of those factors point to our single aim: to fulfil the requiements of our clients – a heterogeneous public who demand a quality service.
They are the reason for our work and we aim to improve our service day by day.
Our Group provides passenger services in coaches and minibuses for all types of trips in Spain and abroad. Transfers for arrivals and departures at airports, ports, train stations; transfer for special events, factories, universities, schools, special centres, day centres, residencies, clubs, associations and private functions.
All with one feature which is common to all – maximum quality of service.
Beginning with our highly-qualified staff, who are receiving on-going training to keep customers, like you, totally satisfied. That is true not only of our drivers but also office staff, mechanics and on-board assistants.
We then take care of the smallest detail both inside and outside our vehicles seeking the comfort and safety of all our users. Those details will be self-evident when you choose to use any of the Grupo Chapín vehicles.
The fundamental basis of the corporate policy of Grupo Chapin is to provide a service of the maximum quality. To do so, we comply with the ISO 9001:2000 norm and carry out each job or service with our own vehicles and staff. In other words, we do not sub-contract any services in order to guarantee client satisfaction and prevent any incongruences.
Our company has its own garages - TALLERES CHAPÍN – where the maintenance of both our own vehicles and those of other companies such as, TVE, CEPSA, Spanish buses, etc., is carried out.