About us

OUR COMPANY

Grupo Chapín is a coach company with services adapted to the specific needs of each of our clients. Founded in 1979, we are currently one of the companies of reference in the coach service sector in Spain thanks to our reputation for quality, safety and our extensive fleet of vehicles. The Chapín Group is made up if firms such as, Trada, S.A., Baz Tour, S.L., Escobar Rosae S.L.

We offer all types of made-to-measure transport services in coaches and minibuses, working with factories, universities, high schools, special needs centres, day centres, residences, clubs, associations, agencies and private customers.

OUR PHILOSOPHY

Our aim is a quality service

OUR VALUES

  • We choose the best-qualified professionals for the service, informing of any substitutions due to unforeseen circumstances, without undermining the service provided in any way.
  • Helping the person responsible for the passengers and assisting them on and off the vehicle when necessary.
  • A thorough knowledge of the itinerary, timetables and destination of users.
  • Communicating any possible incidents to the person responsible for the service and the management of the Centre.
  • Driving License D.
  • European CAP – trained.
  • Smart, clean driver wearing the company uniform.
  • Compliance with the ISO 9001 and 14001 quality norms which govern our company.
  • Up-to-date training of our professionals is guaranteed by Autocares Chapín.
  • Through working knowledge of the whole vehicle and its maintenance.
  • The service will follow the routes agreed in conjunction with the management of the Centre, incorporating and necessary modifications.
  • The driver’s assistant will be fully aware of the instructions for the passengers getting on and off the vehicle and any lost objects. Particular attention will be paid to children, the elderly or persons with reduced mobility.